Pro Serv Podcast by Collective 54

Episode 103 – How a Young 5-Year-Old Firm Became Consistently Profitable By Productizing and Automating The Service

Many boutiques are conventional in their approach. They convert their expertise into a methodology and train staff members on how to use it. They are then reliant on expensive labor that ultimately constrains growth. The firms that accelerate growth take a different approach.

On this episode, Julian Lumpkin, Co-Founder & CEO at SuccessKit, shares how they drove profitability by leveraging technology to streamline, productize, and automate their service delivery.

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Episode 102 – How A Young and Small Firm Became Monday.com’s #1 North American Partner in Less than 3 Years

Marketing and selling professional services as you grow and scale your firm is one of the most popular topics at Collective 54. You must focus on attracting new clients while generating additional revenue from existing clients.

On this episode, Noah Berk the Co-Founder of OBO shares how he has mastered his go-to-market strategy to accelerate revenue growth.

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Episode 101 – Chief of Staff: A Role You Can Leverage Today To Find The Time To Work On The Firm

Scaling a boutique professional services firm requires effective replication of the founder and a focus on
delegation. On this episode, Bryon Morrison, Co-Founder & CEO at Proxxy, talks about the power of
replication to remove the founder bottleneck so they can work on this business.
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Episode 100 – How A Communications Agency Is Beating The Recession Today By Focusing On Key Clients

Have you defined your growth strategy to build a sustainable firm? On this episode, Todd Rapp, Owner
and CEO at Rapp Strategies, Inc., speaks on how the firm continues to grow and flourish by focusing on
their key clients.

Listen to this episode of The Boutique Podcast in the Resource Center and read the chapter in advance
of the call.
https://members.collective54.com/resource-center/tag/typethe-boutique-podcast

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Episode 99 – How a Software Development Firm Tripled Revenue in 18 Months by Using The $10,000/Hour Rate Rule

Growing and scaling a professional services firm requires management of the firm's lifecycle. On this
episode, Gregory Hausheer, CEO at Lightmatter, shares how he is evolving the firm through 5-year
phases to grow revenue, and how his firm is focused on productizing and tech enabling services.

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Episode 98 – How the Founder of an IT Services Firm Created a Legacy

How do you successfully exit your business without sacrificing your legacy? On this episode, Jay Smith, President of Security7 Networks, talks about how he built his business to be ready to sell, and the biggest lessons learned in the exit process.

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Episode 97 – How a Data Analytics Firm Developed the Courage to Charge More for Their Services

Innovation is a new idea. A new service. A new business model. Boutiques that innovate grow and scale rapidly. Continuous innovators become the market leaders. On this episode, Craig Dreiling, CEO at Solutions-101 LLC (S101Medical), shares how his firm was able to innovate and create a new product that commands a higher price.

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Episode 96 – How to Make Your Firm Risk Free in the Eyes of a Potential Acquirer

Investors’ default position is to find reasons not to buy your boutique. They are looking for the risks and approach due diligence as a way to de-risk their investment. On this episode, Harry Dugan, Managing Director at STS Capital Partners shares how to build your firm to minimize those risk for a potential acquirer.

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Episode 95 – How the Founder of a Customer Experience Design Firm Scaled Himself by Building a Team

Profits take a big hit as a result of under delegation. Many leaders of boutiques would rather do something themselves than delegate it. This destroys morale and leads to high turnover. On this episode, Jeff Pruitt, CEO & Ed Borromeo, President of Tallwave share how they built a powerful leadership team by focusing on replication.

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Episode 94 – How A 3rd Generation CEO Drives Change Inside a 40-year-Old Management Consulting Firm

A boutique requires different things from its leaders and partners as it scales. On this episode, Peter Bilello, President & CEO at CIMdata, shares his journey as a non-founder to becoming President & CEO. He will dive into how he championed the culture shift to drive scale and put the firm in a position to be able to sell one day.

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